User Testing

From Uweb

Contents 1 Card sorting 2 Surveys and Polls 3 Eyetracking 4 Personas 5 Speed Reports 6 Usability Testing

Card sorting

Letting users determine how your content should be organized.

Surveys and Polls

• SurveyMonkey survey with up to 100 responses for free; unlimited surveys with up to 1000 responses/month for $20/month.
• PollMonkey with up to 100 responses for free; poll with up to 20,000 responses/month for $20/month.
• Zoomerang primary competitor; it’s more expensive in general but offers different licensing options.

Eyetracking

• Using Eye-Tracking Data to Understand First Impressions of a Website
• Eyetracking 2004

Personas

• Building and using personas

Speed Reports

• Web Page Analyzer

Usability Testing

Sitting down with users to see what they actually do.

• Want Free Beer? usability testing on the cheap.
• Articles on usability testing
• Beginner’s Guide to Moderating a Usability Study
• See also the last few chapters of Steve Krug’s book, Don’t Make Me Think.